Last revision date: 26/02/2019
- 1. If using XCoin Signal as registered user
To register you as an investor or user we ask basic information like name, mobile number, e-mail address etc. in a simple format that automatically opens as you click on Login tab. We may ask further additional information to verify and authenticate your identity.
During this process we also collect technical data which we can use to respond to your queries, deliver alerts, notices, important information regarding use of our services or products. We basically ask for this information from all our investors or users while registering for the first time in order to maintain a responsible commercial communication, understand investors/users requirement, collect feedback, deliver products and services efficiently.
- 2. If using Xcoin Signal as first time visitor
We collect technical data about your browsing experience of our platform like pages visited, average time spent, internet protocol address, browser plugins, operating system versions, cookies etc. We basically collect this data to evaluate how you utilized our website so as to improve our services and products further.
- 3. Security practices and procedures
Security of our investor or users personal data is our prime objective. And that’s why we follow industries best practices and procedures while transferring, using and storing your personal data. All sorts of communication between Xcoin Signal and you happen over SSL secured communication channel which is further secured with digital signatures. We keep all your data safe at our independently owned server and secure systems.
Only employees who are dealing with concerned functionalities and operations have access to your personal data. In addition, to ensure utmost security we use up-to-the-minute cutting edge technical and administrative measures in order to completely diminish any chance of users or clients information loss, unlawful admittance, mishandling, leak and modifications.
Besides this a periodical review of all security measures is performed to check whether all measure are up to the mark or not so as to ensure utmost security of your personal data.
Also, note that we may store your personal data outside your national boundaries in any third country as per our convenience and policy. In such a scenario we will be bound to follow the rules and regulations of that very specific nation and which may vary from your country of origin or residence.
- 4. How can we use your information?
We may use your personal information to forward emails or text messages regarding our services or products. We may also send emails or text messages to confirm your identity or your bank account verification for future transactional process.
Besides this, we may use your address details, email ID or phone number forward our latest promotional information, images, text, videos or links regarding our services and products. The sole purpose of this is to update you about our future business plans in order to serve you better. However, this service is optional you can limit or even completely opt out of this service as per your convenience.
However, in no way under any circumstances we never pass on your personal information entirely or part of it to any third party. In addition, we never support any activity to rent, sell or share your personal information with any third party thereby completely discouraging them to forward any sort of promotional or advertising flyers, pamphlets, emails, text messages, phone calls or any other material for direct or indirect marketing or advertising purpose.
- To deliver a valuable investment experience
- To maintain and improve our services
- To deliver personalized investment expereince
- To forward security alerts in case of emergencies
- To understand users need
- To improve our services and interface
- To process transactions
- To detect and prevent fraudulent, spams and other illegal activities
However, we will notify the same by publishing a notification regarding the change on our website’s main web page. Considering this we advise all our investors or users to keep on checking our website on regular interval to avoid any communication gap.
- 6. Contact Us